The new data protection policy of May 25th, 2018, places great emphasis on the rights of the data subjects. Thus, it aims to protect you better when we process your personal data. However, the rights also apply even if the personal data does not come directly from you. Thus when we process your personal data, the new data protection policy and the rights of data subjects increases your security. At the same time, Wiandi creates greater transparency for you. The following is Wiandi’s data policy and usage of cookies.

Wiandi’s cookie- and data policy describes how Wiandi gathers and process your personal data:

• When you visit the website wiandi.co.uk
• When you use the member system Wiandi App and Web

This cookie- and privacy policy does not describe how communities that use Wiandi’s member system process their members’ data and personal data through Wiandi App and Web. This information can be found in your club or association.

What types of information does Wiandi collect and what are they used for?

What types of data and personal information do we collect about you when you visit the website www.wiandi.co.uk and use the web version of our member system www.web.wiandi.co.uk

We collect information about the users’ visit and use of our websites in two ways:

• Firstly, when using cookies (and other technologies). Cookies are small text files used by websites to make your experience more efficient. A cookie is a passive file, and it can’t spread viruses or other harmful programs on your computer, tablet or phone.
• Secondly, by submitting information about yourself in contact forms or comment fields and when using certain functions on our website and member system.

 

When you use Wiandi.co.uk your actions on the site are registered in a log. The log stores data about all your activities on the website. What information is logged depends on the pages you visit on the website.

On all the pages you visit on the website Wiandi logs:

• Which IP address you use
• Which pages you have visited

Additionally, Wiandi logs most of what you do in terms of administration, for instance, what associations you have created, your messages through the support function as well as what you have entered in the process.

Wiandi use information from the log to document your activities, improve usability, improve marketing and as general documentation to solve potential discrepancies.

Furthermore, you can log certain data yourself when using the web version of Wiandi. This can be your login details among other things.

Cookies

We use different types of cookies. Some cookies are from third party services such as the chat function from tawk.to and our support videos from Youtube. The cookies do not identify the individual user but rather the user’s computer

Technical cookies are used for the purpose of making the website work. If these cookies are rejected, then you cannot use the website. The technical cookies are automatically deleted by your browser when you close your browser session. See how to delete cookies here.

We use cookies on our website www.wiandi.co.uk and the web version of our member system www.web.wiandi.co.uk. You can read more about the cookies we use below.

Cookie declaration:

We use cookies. We use cookies to adapt our content, show you social media functions and analyse the traffic on Wiandi.

Cookies are small text files that can be used by websites to make users’ experience more efficient.

The law states that we can save cookies on your device if they are strictly necessary to ensure the delivery of the service you have expressly requested to use. For all other types of cookies, we must have your consent.

This website uses different types of cookies. Some of the cookies on our sites are from third party services.

You can change or withdraw your consent from the cookie declaration on our website.

For more information about who we are, how to contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: Wiandi.co.uk

What types of information do we collect in the Wiandi app?

To make your experience and use of the app as easy and good as possible, we may collect various information about you in connection with your use of the app. Data such as:

• Name
• Email
• Birthday
• Postal code
• Address
• Phone number
• Profile photo
• Pictures
• Apple login (if you use this)
• Membership in groups, clubs and associations

We use your zip code to manage Wiandi’s sponsor views. Hence companies buy access to sponsor views in certain areas based on postcode, and subsequently, shown to people with that postcode, but the companies do not get access to your personal information.

If your user is registered as an “Administrator” at Wiandi, you agree that Wiandi may contact and/or send you relevant tips, tricks and guides as well as other marketing material. You can always easily and free unsubscribe from our news emails, and all data about your subscription will be deleted at the same time.

What do we log if the Wiandi app fails?

We collect data if the app unexpectedly shuts down, ‘freezes’ or otherwise does not work and respond as expected, This enables us to correct the error as soon as possible. Hence, all data is anonymous as far as possible, but may in individual cases contain personal data in the form of the username on the phone. We delete automatic bug reports one month after we receive and process them. The data collected in this connection is available to our sub-data processors, who are responsible for the quality assurance of the app.

 

How Wiandi uses information collected about you

Information collected through the app is used to make your experience with the app better and easier.

• Once you have created a profile with the necessary data for use in the app, the next time you open the app, you do not need to enter the information again.
• The club or association can see information about your user profile. However, members of your club or association who are users of the Wiandi app can only see your first name and last name.

Non-sensitive personal data will be stored and available to administrators and relevant members of the association or club you belong to. This data can potentially be exported to an external system by the organization’s administrators. If information from Wiandi is transferred to an external system, Wiandi’s role as data processor will be limited to Wiandi’s own systems.

By registering with Wiandi, you give consent that we can contact or send you relevant tips, tricks and guides, as well as other marketing material. You can always easily unsubscribe again. As stated in each of our news emails, all data about your subscription will be deleted at the same time.

Processing data on Social media

Wiandi is present on several social media platforms such as LinkedIn, Instagram and Facebook to brand and market Wiandi. When you interact with us on these platforms your information is available for us and the social media e.g., when you react to our post, comment, or share them. Likewise, we store data about you “liking” Wiandi or following us on social media.

When you interact with Wiandi on social media we gain access to your contact information, profile picture and other data that you have made available on social media.

Recipients of data and personal information

Wiandi does not sell your data and personal information to third parties.

We do not pass on the registered personal information to third parties unless it is explicitly expressed under the terms.

To manage and improve your experience with our system, personal data is passed on to external partners. The external partners include payment intermediaries, newsletter providers and subcontractors for our website and association system.

Wiandi’s newsletters are sent out through a subcontractor to which your name, email and organization name is passed on to. The newsletter with information about Wiandi and Wiandi App and Web is distributed through MailMunch.

Security

Wiandi takes technical and organizational security measures against the personal data being accidentally or illegally destroyed, lost, or degraded, and against it coming to the knowledge or misuse of unauthorized persons.

Only employees who have a real need to access your personal information in order to perform their work have access to it.

The information is not stored encrypted but is transmitted encrypted.

How and for how long do we store data?

• Data collected through the app and the website are stored on a server at our sub-processor Simply.com.
• Wiandi’s data policy is to store data until it is no longer relevant.

 

How can you access and delete stored data about you?

Under the General Data Protection Regulation, you have the right to access, correct, transfer and delete your data. If you want to gain insight into the data stored about you and your use of the app, you can contact Wiandi at [email protected].

 

Complaint to the Information Commissioner’s office

If you’re unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO).